Accessibility Statement for Flowers Isleworth

Our Commitment to Accessibility

At Flowers Isleworth, we believe every person deserves equal access to our online flower shop, regardless of ability. Our mission is to provide beautiful blooms and outstanding service to the Isleworth community, and that means ensuring that our website is accessible, user-friendly, and welcoming to everyone.

Conformance with WCAG 2.1 AA Standards

We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized standards outline best practices for making web content accessible, especially for individuals who use assistive technologies. We regularly audit our website and update our features to maintain conformance, which helps make Flowers Isleworth accessible to a wider audience in our community.

Screen Reader Compatibility

Our website has been designed for optimal compatibility with popular screen reader technologies. This ensures that information about our flower arrangements, services, and ordering process can be easily accessed and understood by customers who are blind or have low vision. We use proper image alt text, labelled form fields, descriptive links, and logical navigation to aid users who rely on screen readers to shop for flowers online.

High Contrast and Readable Design

To assist visitors with visual impairments, Flowers Isleworth features a high contrast colour palette and clear font choices throughout the website. This helps ensure that text and interface elements are easily distinguishable and readable. Our site layout is designed for clarity and simplicity, providing a smooth experience whether you are browsing on a desktop, tablet, or mobile device.

Empowering All Isleworth Customers

Accessibility is at the heart of our service. We understand that ease of use can make all the difference when ordering flowers online. By prioritising accessible design, we aim to make it simple for all Isleworth customers—including those with disabilities—to discover, select, and order beautiful flowers with confidence. Our goal is to remove barriers and create a convenient shopping experience for everyone in our local community.

Contact Us for Accessibility Issues

Your feedback is important to us. If you encounter any issues accessing any part of Flowers Isleworth’s website or have suggestions for improvement, please let us know. We are continually working to enhance the accessibility of our site, and your input is invaluable in this process. Our team will acknowledge your concern and work diligently to resolve any accessibility barriers so every Isleworth customer can order flowers online with ease.

Ongoing Commitment to Inclusive Service

Flowers Isleworth is dedicated to providing an inclusive online environment. We consider accessibility a continual process and remain committed to reviewing and improving our website. Thank you for supporting our efforts to make Flowers Isleworth accessible to all members of the Isleworth community. We look forward to serving you with beautiful flowers and exceptional service.